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Frequently Asked Questions
Common questions about Tissot
Our website rafiqsonsonline.com showcases a tailored range of watches from the current Tissot collection and this is because the watch references are market-specific.
All Tissot watches come with a 2-year international warranty, while models featuring light master Solar Technology or certified by COSC enjoy an extended 3-year warranty. For purchases made through official retailers like Rafiq Sons, you should receive a completed international warranty card indicating the serial number, model number, date of purchase, and the retailer’s stamp. Please note that the manufacturer’s warranty does not cover normal wear and ageing (e.g. scratches on the crystal, discoloration or changes in non-metallic straps such as leather, textile, or rubber, or peeling of plating) or damage resulting from accidents (such as impacts, dents, or a broken crystal). Also, the warranty becomes void if your Tissot watch is handled by an unauthorized service provider for battery changes, repairs, or servicing.
Always buy it from a renowned watch brand which deals in authentic watches like Rafiq Sons. Additionally, all Tissot watches are accompanied by an international warranty card, filled out by authorized retailers. This card includes the watch’s serial number, reference number, and the full name and address of the reseller. If you have any doubts about the authenticity or origin of your watch, you can visit your nearest authorized service center like Rafiq Sons for a complete diagnostic check.
The watch’s crystal harnesses energy from both natural and artificial light through solar cells, similar to a solar panel, which convert the light into power for the movement.

